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Privacy Policy

Privacy policy.

Effective April 2026. How we collect, use, protect, and share personal information.

What we collect

We collect only information you provide voluntarily through our contact forms, quote requests, pre-need arrangement documents, and phone calls: name, phone, email, ZIP, and any details you share about your situation or the loved one you are arranging services for. We also collect standard web analytics (pages visited, approximate location, browser) via Google Analytics 4 and Microsoft Clarity, in aggregate and anonymized form.

How we use it

We use what you provide to respond to your inquiry, provide funeral-home services, issue quotes, fulfill pre-need contracts, and comply with Texas and federal legal requirements (including Texas Health & Safety Code Chapter 716 and the FTC Funeral Rule). We do not sell or rent your information.

How we share it

We share personal information only with third parties necessary to provide the service you requested: the Texas Department of State Health Services (vital records), the attending physician or Medical Examiner (death certificate), cemeteries, clergy, crematories, insurance carriers, and the VA (for veteran benefits). We may also disclose information when required by subpoena, court order, or law.

How we protect it

We use industry-standard encryption in transit (TLS/HTTPS) and access controls on our internal systems. Our document retention schedule complies with Texas funeral-service and tax record requirements.

Your rights under Texas law

The Texas Data Privacy and Security Act (TDPSA) gives Texas residents the right to access, correct, delete, or obtain a copy of personal information we hold. Send requests to Carlos@dallasfuneralhome.services. We respond within 45 days.

Cookies & tracking

We use first-party cookies for site functionality and anonymous analytics via Google Analytics 4 and Microsoft Clarity. You can disable cookies in your browser at any time. We do not use cross-site advertising or behavioral targeting.

Children

Our services are not directed to children under 13 and we do not knowingly collect information from them.

Changes to this policy

We may update this policy as our practices or the law changes. The "effective" date at the top reflects the most recent revision.

Contact

Email Carlos@dallasfuneralhome.services or call (214) 738-4276. Mailing address is listed on our contact page.

Texas Data Privacy & Security Act — your rights

Under the Texas Data Privacy and Security Act (TDPSA, Tex. Bus. & Com. Code Ch. 541), Texas residents have specific rights regarding personal data we collect about them. This section explains those rights and how to exercise them.

Categories of personal data we process (§ 541.102(a)(1))

Categories of third parties with whom we share (§ 541.102(a)(2))

We do not sell personal data, do not share personal data with advertisers, and do not use personal data for targeted advertising.

Your rights under § 541.051

How to exercise your rights

Email Carlos@dallasfuneralhome.services with the subject line "TDPSA request". We respond within 45 days as required by § 541.053. Identity verification (if needed) may be requested before action is taken.

Right to appeal (§ 541.156)

If we deny a request you have made under this section, you may appeal by replying to our written denial within 60 days. We will respond to the appeal within 60 days. If the appeal is denied, you may submit a complaint to the Texas Attorney General per § 541.156(c).

Data breach notification (Tex. Bus. & Com. Code § 521.053)

If a breach affecting your personal data occurs, we will notify you without unreasonable delay and within the time required by Texas law (generally 60 days for breaches affecting more than 250 Texans, with concurrent notice to the Texas Attorney General).

Children

This site is not directed to children under 13. We do not knowingly collect personal data from children. If we learn we have done so, we will delete it.

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